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Website Acceptable use policy 

​Last updated: 2 November 2025
Company: InteliATE Ltd (Company No. 15514345)
Registered office: London, United Kingdom
Postal contact: 35 Cedars Close, Hendon, London, UK
Contact: contact@InteliATE.com

This Acceptable Use Policy (“AUP”) sets the ground rules for using:

  • the public website at InteliATE.com (the “Site”), and

  • the password‑protected Portal used to coordinate updates/support (the “Portal”).

It sits alongside our [Terms of Use] and [Privacy & GDPR Notice] and [Cookie Policy]. If you use the Site or Portal, you agree to this AUP.

1) Core principles

  • Lawful use only. Don’t use the Site/Portal in any way that breaks the law or infringes rights.

  • Security first. Don’t attack, probe, or bypass our security or access controls.

  • No personal data uploads. Our model is on‑prem and we do not process client personal data. Do not upload personal/sensitive data to the Portal.

  • No tracking/ads. We don’t run analytics or advertising cookies. The Portal uses strictly necessary session/auth cookies only.

2) Prohibited behaviour

You must not:

  • Unlawful/abusive content: Upload, post, or link to content that is illegal, defamatory, discriminatory, or infringes IP or privacy.

  • Security misuse: Probe, scan, or test vulnerability; attempt unauthorised access; bypass authentication; inject malware; DDoS; or interfere with hosting/network.

  • Account abuse: Share credentials outside your organisation; impersonate others; attempt to access anyone else’s account or data.

  • Automated scraping: Use bots/scrapers that ignore robots rules, degrade service, or copy substantial parts of the Site/Portal.

  • Data misuse: Upload or transmit special‑category data, payment data, children’s data, or any personal data unless we have explicit written agreement (our default stance is no personal data).

  • Illegal communications: Send spam, unlawful marketing, or harmful content via features (if any) of the Site/Portal.

3) Accounts & security (Portal)

  • Keep your credentials confidential; enable MFA if provided.

  • Tell us immediately about suspected compromise (contact@InteliATE.com, subject “Security”).

  • We may suspend or revoke access to protect users and systems.

4) Intellectual property & fair use

  • The Site/Portal and their content are owned by InteliATE or our licensors.

  • We grant a revocable, non‑exclusive licence to access for lawful business purposes.

  • Don’t reverse‑engineer, decompile, or create derivative works except where legally permitted.

5) Availability and changes

  • We may update, suspend, or withdraw the Site/Portal at any time.

  • We may change this AUP by updating this page. Continued use means you accept changes.

6) Enforcement

If we believe you breached this AUP, we may take any reasonable action, including:

  • Immediate, temporary, or permanent withdrawal of access to the Site/Portal.

  • Warnings or requests to remediate.

  • Technical measures (rate limiting, IP blocks).

  • Legal action for costs and damages.

  • Disclosure to law enforcement where required.

We are not liable for actions taken in response to AUP breaches.

7) Reporting security issues

If you believe you’ve found a security issue, email contact@InteliATE.com (subject: “Security”). Don’t publicly disclose before we confirm a fix window.

8) Governing law

This AUP is governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, unless mandatory local law says otherwise.

Cookie policy 

Last updated: 2 November 2025
Contact: contact@InteliATE.com with the subject “Privacy”.

Summary
  • Public website (InteliATE.com): No cookies.

  • Customer Portal: Strictly necessary first‑party cookies only (session/auth and security).

  • No analytics. No advertising pixels. No third‑party cookies.

What are cookies?

Cookies are small text files placed on your device by a website. Some are essential to deliver a service you request (e.g., staying logged in). Others (analytics/ads) are optional. We only use the essential kind on the Portal.

Our cookies

AreaType (first‑party)PurposePersonal data storedTypical expiry

PortalSession / Auth (necessary)Maintain a logged‑in session and route requests securely. Marked Secure/HttpOnly where possible.NoSession‑lifetime

PortalCSRF / Anti‑forgery (necessary)Prevent cross‑site request forgery on authenticated actions.NoSession‑lifetime

Notes:
• Cookie names may vary by environment (e.g., session, _csrf). Function and necessity do not.
• We do not set analytics, advertising, or social‑media cookies anywhere.

Legal basis & consent

Under UK PECR and EU ePrivacy, consent is not required for strictly‑necessary cookies. For GDPR/UK‑GDPR, our legal basis for the limited processing arising from these cookies is legitimate interests (running a secure, functional login).

Managing cookies
  • Public site: nothing to manage (we set none).

  • Portal: if you block necessary cookies, login will not work. You can clear cookies in your browser on logout.

Changes

If our cookie use changes (e.g., adding analytics), we’ll update this policy and, if required, implement a consent banner before setting any non‑essential cookies.

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